Shipping & Returns

SHIPPING TIMES
We try to ship most orders within 2 days working days. This excluded items that must be built. Such as float bags, frame kits, etc.
 
BOAT KITS and FLOAT BAGS are built after you place your order. During busy times this it may be up to 3 weeks for your kit to work it's way through the shop and be shipped. I turn your kit around as quickly as I can. Feel free to email me to check on shop times before your order. Once you kit is packed you should receive a shipping notice with tracking information.
 
SHIPPING
We ship USPS whenever possible. If you provided a legitimate email address you should get a shipping notification from the Postal Service with tracking numbers. CHECK YOUR JUNK MAIL!
 
SHIPPING ADDRESS
You are responsible to enter a correct shipping address.
If your order is returned to us because of a bad address you will be responsible for the additional cost of shipping the package(s) again.

RETURNS
We will accept returns on most items. Please read the following on returns.
If you are not happy with your purchase please contact us within 10 days of receipt so we can arrange a return. We want you to be happy with your purchase!
* Custom ordered items are not returnable.
* Plans are not returnable.
* There is a 10% restocking fee.
* You are responsible for any shipping costs to return the item.
* All merchandise must be returned in it's original and resalable condition.
* Refunds will be issued after receipt of the merchandise and after if is determined if it is in resalable condition by Kudzu Craft.
 
DISCLAIMER
Limitation of Liability: Users of this Web Site assume all risk for personal or property damage incurred while accessing or using the Web site and any information contained herein. Kudzu Craft assumes no liability for any damages (including direct, incidental, consequential, indirect, or punitive damages) to any person or property arising out of access to or use of this Web Site. Reliance on any information on the KudzuCraft.com Web Site is entirely at the users risk.
 
The KudzuPatch Inc. DBA Kudzu Craft assume no liability for any consequences arising from the use of any product supplied by any company advertised or sold on this Web Site, whether the consequence be of a financial, medical or personal nature. All such products are used entirely at the purchasers' risk.
 
Terms subject to change without notice.