Shipping & Returns
We try to ship most orders within 2 days working days. This excluded items that must be built. Such as float bags, frame kits, etc.
BOAT KITS and FLOAT BAGS are built after you place your order. During busy times this it may be up to 3 weeks for your kit to work it's way through the shop and be shipped. I turn your kit around as quickly as I can. Feel free to email me to check on shop times before your order. Once you kit is packed you should receive a shipping notice with tracking information.
We ship through the US Postal Service. If you provided a legitimate email address you should get a shipping notification from the Postal Service with tracking numbers. CHECK YOUR JUNK MAIL!
You are responsible to enter a correct shipping address.
We will ship to the address you provide. If your order is returned to us for any reason you will be responsible for the additional cost of shipping the package(s) again.
The US Postal Service is the lowest cost method we have found for shipping international packages.
For most countries you have the option of shipping First Class Mail or Priority. Some countries are Priority Only.
First Class is the cheapest and quite reliable. HOWEVER, there is no insurance on First Class Mail.
If your package gets lost or damaged there is nothing we can do! We are not responsible. We will not replace your order!
Priority Mail is more expensive but it is insured up too $200 US dollars. You can purchase insurance up to $5,000 US dollars for most countries. If your package gets lost or damage we can file a claim and get it replaced.
We will accept returns on most items. Please read the following on returns.
If you are not happy with your purchase please contact us within 10 days of receipt so we can arrange a return. We want you to be happy with your purchase!
* Custom ordered items are not returnable.
* Plans are not returnable.
* There is a 10% restocking fee.
* You are responsible for any shipping costs to return the item.
* All merchandise must be returned in it's original and resalable condition.
* Refunds will be issued after receipt of the merchandise and after if is determined if it is in resalable condition by Kudzu Craft.
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The KudzuPatch Inc. DBA Kudzu Craft assume no liability for any consequences arising from the use of any product supplied by any company advertised or sold on this Web Site, whether the consequence be of a financial, medical or personal nature. All such products are used entirely at the purchasers' risk.
Terms subject to change without notice.